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All Access Music Group Yellow Pages

Krull Barbara MD

1  Reviews

(770) 437-4200
Serving Your Area
Atlanta, GA 30339
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(770) 437-4200

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Average Rating (1)

cheyenne249

I recently ran out of medication(anti-anxiety/depression) without realizing I had no more re-fills and called RX to request renewal. I have been seeing this Dr. for several years. Dr's office never responded to request; not to RX or myself and when called office was told by assistant that could not get a refill w/o a Dr's. visit since I was *2* months over-due. Could not get an appointment for days. Had to plead with assistant for meds to last til appointment; she said would call in 5 pills but would have to pay for a full 30-day supply per insurance guidelines. RX agreed to supply pills at no charge due to Dr's. office "meaness". Dr. also refused to return my call when I requested that she do so and told me when I subsequently saw her that it wouldn't have made a difference, though it would have to me. She pretended not to know why I was visiting her (her initial greeting is scripted dialogue) which she insisted on repeating and when I tried to relate my frustration she would only reply "I'm sorry, that is office policy" over and over like a robot. I have called in renewals several times in the past including after visits that have exceeded a year since the one prior. I was previously given the courtesy of a phone call, a 30 day limit & advice that I would need to make an appointment by the end of that time period. Apparently "office policy" as well as medical conscience has changed! Dr. also refused to do blood work though I requested it, because I wasn't getting a physical with that appointment. Said she cannot order blood work if it does not relate to reason for visit (even though it had been a year since last done and I have a cholesterol level problem). Also cannot ask any health questions that do not directly relate to the reason for any given Dr's. visit; have to make another appointment for that. Dr. responses to any question is mecanical and apparantly scripted. When I mentioned the desire for a human element to my medical care, she responded that a human; her assistant, had spoken to me earlier in the week! Obviously, the need for any deviation from practiced or scripted office/medical application brings out the worst in this Dr. as well as her assistant. And I have actually referred her (Dr.) to family and friends in the past. Sorry!

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